Meet the team

Warm smiles & kind words

At Settlers Park Retirement Village, we are committed to providing facilities and opportunities for our residents that allow them to pursue a safe, active, comfortable and engaged lifestyle in pleasant surrounds. This is made possible by the Village Team that is made up by a diverse group of caring individuals.

Governing Body

Our Governing Body (Board) makes sure the Village is expertly managed and is represented by a general manager who oversees all our operations. Board Members are nominated and can only be elected by the members of the Association (residents). Associate Members (non-residents) are also elected to the Board as full voting members.

The Board

Rob
Crothall

Chairman

Brian (Bugs)
Wilmot

Vice Chairman

Bronwyn
Allan*

Financial Director

Jo
Rice*

Ted
Gilfillan

*Settlers Park Association Members (non-resident)

Resident & Services Committee

Horace
Bramwell*

Chairman

Yvonne
Surtees*

Vice Chairman

Mirelle
McPhee

Mary
McLean

*Representatives of this committee on the Board

Heads of departments

Clockwise from top left:

  • Irene Marais (Systems & Administration)
  • Kittie Joubert (Finance & Accounts)
  • Johan Wolmarans (Facilities)
  • Sue Croukamp (Sales & Marketing)
  • Danielle Fourie (Hibiscus Room)
  • Derek Thompson (General Manager)
  • Susan McGarvie (Wellness Centre)

We have a variety of teams that ensure the smooth running of day-to-day operations.

Sales and marketing

Our sales and marketing department play a pivotal role in the financial wellbeing of the organisation, ensuring Settlers Park Retirement Village is marketed effectively, helping us find new residents who will feel right at home in our Village.

The area is headed up by Sue Croukamp who manages all sales and marketing activities as well as makes sure potential buyers are kept up to date with the details of available cottages.

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Facilities

Johan Wolmarans and his team are responsible for the total maintenance and repair of Settlers Park Retirement Village, ensuring residents can enjoy their homes and all our facilities to the fullest. This includes all buildings, communal gardens, roads and signage, equipment and vehicles.

The team also ensures that facilities such as electricity, water, sewage, drainage and refuse removal are taken care of.

Finance

Our finance team, headed up by Kittie Joubert, is responsible for obtaining, managing and planning of the budget expenditure of funds on various assets and services, ensuring efficient financial and risk management.

Not only is this necessary to support all business activities, it also ensures the financial wellbeing of Settlers Park Retirement Village in service of our residents.

Catering

Our catering team looks after the Hibiscus Restaurant, ensuring great service and tasty meals for our residents and their guests. Leading front of house is Danielle Fourie. The team also caters all meals for the Care Centre.

Menus are compiled monthly and published in our local Silver Threads newsletter.  The Care Centre menu is also evaluated by a professional dietician every month.

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Services & Communication

Our services and communication department co-ordinates all official communication, including in-house publications, to residents and the public, ensuring everyone is kept up to date with the latest happenings at Settlers Park Retirement Village.

Headed up by Irene Marais, the team also looks after secretarial duties, systems administration, communications software and resident transport requirements.

Wellness

To ensure we deliver the best care possible to our residents, our wellness team is an interdisciplinary team headed up by Sr Susan McGarvie.

Our occupational therapist, social worker and nurses work together to formulate and implement a care plan for each resident to help them get the most out of life. They are supported by an administration team as well as a housekeeping team.